Callidus

Privacy Policy

Privacy Policy

 

Callidusbpo.com values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Data Privacy Act of 2012 of the Philippines.

By accessing or using our website  callidusbpo.com, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Contact number

  • Mailing address

  • IP address and browser details

  • Other data you voluntarily provide (e.g., via contact forms, account registration, surveys)

We may also collect non-personal information such as analytics data or usage trends to improve our website and services.


2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing and maintaining our services

  • Responding to inquiries or customer service requests

  • Sending updates, marketing, and promotional materials (with your consent)

  • Improving user experience and website functionality

  • Complying with legal obligations


3. How We Share Your Information

We do not sell or rent your personal data. We may share your information:

  • With third-party service providers (e.g., web hosting, payment processors) who are contractually bound to protect your data

  • When required by law or to comply with legal processes

  • To protect the rights, property, or safety of our users or others


4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.


5. Your Rights Under the Data Privacy Act

As a data subject, you have the following rights:

  • Right to be informed – You have the right to know how your personal data is being processed.

  • Right to access – You may request a copy of any personal information we hold about you.

  • Right to object – You can object to the processing of your data under certain conditions.

  • Right to erasure/blocking – You may request to delete or block your data.

  • Right to file a complaint – You may file a complaint with the National Privacy Commission if you believe your privacy rights have been violated.

To exercise these rights, please contact us at the details provided below.


6. Cookies and Tracking Technologies

Our site may use cookies and similar technologies to enhance user experience. You may modify your browser settings to decline cookies if you prefer.


7. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the updated version on our site with a new “Effective Date.”